Digital Solutions Support

Partner with McGraw Hill to tailor your course based on your needs, achieve your goals, and optimize student outcomes. Learn how our team can support you every step of the way.

Want to Chat? We're Here to Help.


Tech Support Representatives

Connect & SIMnet

Visit the Tech Online Support Center, or contact us below:
Hours of Operation:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours
Friday: 12:00 AM to 9:00 PM EST
Saturday: 10:00 AM to 8:00 PM EST

Phone: +800-881-39190
Online: Submit a Support Request
Chat: Chat with a Representative

ALEKS

Visit the Tech Online Support Center or contact us below:
Hours of Operation:
Sunday: 4:00 PM to 1:00 AM EST
Monday-Thursday: 7:00 AM to 1:00 AM EST
Friday: 7:00 AM to 9:00 PM EST

Phone: 800-881-39190
Online: Submit a Support Request
Chat: Chat with a Representative

You Don't Have to Do it Alone

Get one-on-one, personalized support from our implementation team.

Have questions or need advice? Your McGraw Hill rep is here to help and ensure you and your students are successfull.

Request Digital Support >

Talk to Your McGraw Hill Rep

If you're looking for new course materials, would like to request a review copy, or learn more about McGraw Hill's digital platforms, reach out to your local McGraw Hill rep.

Contact your McGraw Hill Rep >

Customer Service Team

Digital Success


Partner with our McGraw Hill implementation team to tailor your course based on your needs, achieve your goals, and optimize student outcomes. Learn how our team can support you every step of the way.

  • Course design & setup
  • LMS integration
  • Instructor training with your digital solution
  • First day of class support
  • Ongoing support throughout the semester

We are proud to offer unparalleled Support at Every Step, with two times the digital support coverage than any other in the industry!

Hear what educators think
about our support.


We are committed to helping instructors like you be successful. Why? Because McGraw Hill believes that no profession is more important than that of an educator.

Don’t take our word for it – watch the video to see what educators think of our support at every step.

McGraw Hill Instructor Support 


Connect

Find Connect help here, from basic setup videos to advanced reporting guides. Click here for instructor support >>

ALEKS 

Use ALEKS support kick-start guides and registration videos to start the term off right. Click here for instructor support >>

SIMnet

Access SIMnet training materials, student registration support, and more. Click here for instructor support >>